Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Usually we designate the area and the designated size of the goods for free, but the specific freight still needs to confirm the specific goods with our customer service staff and reply to you

Which payment methods are accepted in the Online Shop?

For your online order at echargingtech.com, we accept the following payment methods.

• Credit Cards (VISA, MasterCard, Discover, American Express)

• Paypal

• money transfer

• wire transfer

 
pay by credit card
We currently accept Visa, Master, American Express and Discover. Our credit card payment system is securely backed by PayPal. Note that a Paypal account is not required when you use PayPal for credit card payments.
 
When providing credit card information, you must be a registered cardholder or obtain their permission before making a transaction. Please note that Imprint2 does not collect your credit/debit card number or personal information when you make a payment.
 
Pay with PayPal
1. With PayPal, you can send payments online quickly and securely.
2. With PayPal, you can pay with your credit card, debit card or bank account balance.
3. After submitting your order, you will be redirected to PayPal’s website where you can make your payment.
 
Advantages of using PayPal:
• Payments are traceable. You can track payment status using your PayPal account.
• Payments do not require you to use a credit card online (you can transfer money directly from your bank account). Imprint2.com cannot see your credit card number (it is securely encrypted through PayPal’s servers), which limits the risk of unauthorized use.
How long will delivery take?
COUNTRY SHIPPING METHOD SHIPPING RATE ESTIMATED TRANSIT TIME (WORKING DAYS)
North America
USA, Canada, Mexico		 Standard Shipping   5-8
Heavy Goods Shipping   15-20
Europe
Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom and Vatican		 Standard Shipping   5-8
Heavy Goods Shipping   20-30
Oceania
Australia, New Zealand		 Standard Shipping   5-8
Heavy Goods Shipping   20-30
Asia – Region I
Brunei, China, Hong Kong SAR China, Indonesia, Japan, Macau SAR China, Malaysia, Philippines, Singapore, South Korean, Taiwan Province of China, Thailand and Vietnam		 Standard Shipping   3-5
Asia – Region II
Afghanistan, Bahrain, Cambodia, India, Israel, Jordan, Kuwait, Laos, Oman, Qatar, Saudi Arabia, United Arab Emirates		 Standard Shipping   5-8
Heavy Goods Shipping   30-40
All other served countries not listed above Contact us
How secure is shopping in the Online Shop? Is my data protected?

Yes ,it is completely safe!

What exactly happens after ordering?

After placing an order, you will get our order confirmation information with you to ensure that the product information is correct, and then we will send your product, and you will get your logistics order number, which can be tracked in real time.

Do I receive an invoice for my order?

Yes

Find us

Headquarter

Address：No. 280, Baijia Section, Dajian Road, Xihang-gang, Shuangliu district, Chengdu, Sichuan, China

Tel:+86 15184414088

Email:info@echargingtech.com

Hours：24hours -7days